Shipping & Return Policy
* We will ship from Bangkok, Thailand by DHL
* Standard Shipping
- Shipping and handling: $4.00 first item, $2.00 each additional.
- Normal transit time 14-21 days. Transit time may vary due to public holidays, countries, and customs etc.
(Exclude: Canadian, Mexican, and Italian)
Average transit time to USA (USPS Post) is 2-3 weeks or less.
Average transit time to UK (Royal Mail) is 2-3 weeks or less.
Average transit time to AUSTRALIA (Australia Post) is 1-2 weeks.
Average transit time to Russia, Mexico and Italy is 20-56 day.
* Express Shipping
- Shipping and handling: $15 first item, $5 each additional.
- Normal transit time 3-7 days. Transit time may vary due to public holidays, countries, and customs etc.
* Your order may be subject to additional taxes, customs fees and import duties at time of delivery.These charges are separate from your shipping charge, and you will be billed directly for them by your local customs office.
* Shipping fees are non-refundable
If you refuse any shipments from DashikiKiss, you will be held liable for the original shipping charges. In addition, for the cost of returning the package to us. This amount will be removed from your product refund.
* If your tracking information shows that your package was delivered and you have not received it. You must take this up with the United States Postal Service. DashikiKiss does not hold responsibility for package that shows complete delivery.
* Your satisfaction is of the utmost concern to us. We will be happy to refund your purchase price or offer an exchange. (We cannot refund the final value fee and shipping cost.)
* Although the customer must assume the costs in returning the item to us. We are happy to assume the cost in shipping the replacement item back to the customer. All exchanged products will be shipped via the standard airmail.
* Returned merchandise has to send back with standard airmail. We can not refund the money without any merchandise returned.
* Only insured package in original condition will be accepted as a reasonable return within 3 days when you receive your item.
* We will refund the total amount less the final value fee and shipping cost to you once we get the returned package.
* We are not responsible for any damage due to post office mishandling.